Submitting a support request via email

The simplest way to submit a support request is to send an email to

If you are submitting a new request, please ensure that you send a new email rather than replying to an email from Zendesk. This would add a comment to an existing ticket. If it turns out that your new request is the same as an existing one, we can merge those tickets, but we can't split them or delete unrelated comments.

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